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Issue Notifications

Issue Notifications alert you when new issues are created that match specific priority and type combinations you define.

Adding Issue Notifications​

  1. Go to Settings.
  2. Scroll to the Notifications section.
  3. Under Issue Notifications, you will see a table of your current notification rules and a form to add new ones.
  4. In the Priorities selector, choose one or more priorities.
  5. In the Types selector, choose one or more issue types.
  6. Click Add.

A notification rule is created for each combination of selected priorities and types. For example, selecting 2 priorities and 3 types creates 6 rules.

Issue notification setup

Viewing and Deleting Rules​

Your existing rules appear in the table above the form, showing the priority and type for each rule.

To delete a rule, click the red X icon next to it.

How It Works​

When a new issue is created that matches both a priority and a type in your notification rules, you receive a notification. Notifications are delivered via in-app message, plus email or SMS depending on your delivery channel settings.